Frequently Asked Questions
WSIA Annual Marketplace | September 14-17, 2025
Manchester Grand Hyatt and Marriott Marquis San Diego Marina
San Diego, CA
Where will I pick up my Annual Marketplace badge?
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Badge pickup and on-site registration are located at the Manchester Grand Hyatt, 2nd Level.
- We strongly urge you to pick up your badge on Sunday if possible so you will be ready to hit the ground running on Monday for meetings and so you can attend Opening Reception.
- All attendees must pick up their own badge with photo ID.
- You will need your 2025 WSIA Annual Marketplace badge to access all WSIA functions and receptions
How can I ride the WSIA Shuttle to and from my hotel?
- Multiple shuttle routes will accommodate guests at the majority of WSIA Annual Marketplace hotels. Signs on each shuttle and at each hotel will provide additional details and there will be a host available at each hotel to assist.
- All routes pick up and drop off at the Manchester Grand Hyatt and the Marriott Marquis.
- Click here for detailed route information.
- Shuttles will run approximately every 20 minutes, and the last shuttle each day departs the Manchester Grand Hyatt/Marriott Marquis at 9:40 p.m., Sunday - Tuesday. Rides are available by request on Wednesday by calling or texting 816.681.3161.
- All routes will pick up and drop off at the Manchester Grand Hyatt and the Marriott Marquis.
What other transportation options are available to and within San Diego?
- San Diego International Airport (SAN/Lindbergh Field) is located 2.7 miles from the Marketplace hotels, which is approximately a 10-minute drive. Please follow the signs to Ground Transportation and Baggage Claim to access courtesy hotel shuttles, Uber and Lyft transportation to the hotels.
- Uber and Lyft car services are well-established in San Diego and have access to service San Diego's airport. You can download the Uber and Lyft apps and have car service in minutes.
- Taxicab stands are located at the airport, Marketplace hotels, attractions and shopping centers. Base fare and rates are displayed on the meter and include a flag drop charge plus a per-mile and/or a per-hour charge. If you are traveling from the airport, they will also add $1.50 to your final total.
- The concierge desk at the Hyatt or Marriott can also assist with group transportation needs.
- Manchester Grand Hyatt Concierge Desk | 619.232.1234
- Marriott Marquis San Diego Concierge Desk | 619.234.1500
What security measures are in place in San Diego for visitors?
The health and safety of WSIA members is our top priority during Annual Marketplace, and we have worked closely with our hotel partners regarding the security measures in place for attendees. Like in any large city, you should be aware of your surroundings and avoid situations where you feel uncomfortable. The City of San Diego has initiatives in place to address homelessness within the city, and to enhance safety for guests to the city. These include increased shelter capacities, expansion of safe sleeping and parking programs, implementation of the Unsafe Camping Ordinance and development of affordable housing. Thanks in part to these programs, the city has documented a decrease in unsheltered individuals over the last year. WSIA also supports these initiatives.
Additional Hotel Security Precautions
- The Hyatt and Marriott hotels maintain 24-hour CCTV surveillance and have implemented enhanced lighting across their properties to bolster safety at night.
- The Harbor Police Department and San Diego Police Department have intensified foot and vehicle patrols in the vicinity.
- Uniformed security professionals will be on-site at the Hyatt and Marriott and on the boardwalk. These off-duty law enforcement officers will monitor for attendee safety during Annual Marketplace.
- The Director of Hotel Security Association fosters ongoing communication among downtown San Diego hotels to address safety concerns promptly.
Security Outside Hotel - Clean & Safe Safety Ambassadors
- Clean & Safe Safety Ambassadors enhance and complement the City of San Diego's Police Department, acting as an extra set of eyes and ears for law enforcement and property owners and respond to service calls in a matter of minutes. Safety ambassadors help to deter aggressive panhandling and other nuisance behavior, assist with directions and information, maintain open communications with police to report ongoing issues and provide safety escort services 24 hours a day, seven days a week.
- Download a brochure about the Clean & Safe Safety Ambassadors program.
- We encourage attendees to download the Clean & Safe Safety Ambassadors mobile app from the App Store for iOS or Google Play for Android devices to learn more and request services.
- To request services from a Safety Ambassador in San Diego, such as a walking escort, use the mobile app and choose "safety request" or call or text 619-414-2698.
General Safety Tips
- Do not answer the door in a hotel room without verifying who it is.
- When returning to your hotel at night, use the main entrance of the hotel and look around before entering parking lots.
- Close your hotel door securely with all available locks when you enter your room.
- Place all valuables in the hotel safe.
- Know your destination and the best way to reach it. Travel along well-lit routes and don't walk alone if possible. Don't be distracted by your cell phone or headphones.
- Remove your meeting badge outside the hotels.
- Establish a “buddy” system with another meeting attendee; share schedules and check up on each other periodically.
- Do not give money to panhandlers. Monetary solicitation is illegal in the downtown convention area.
- Laptop computers are attractive, easy targets for thieves. Be sure your laptop is in a secure place.
- Note that the U.S. Department of State travel advisory for Baja, California state in Mexico, which borders San Diego, continues. You can learn more about the advisory here.
What is the shortest route between the two meeting hotels?
To accommodate our growing number of annual attendees, WSIA meeting spaces are co-headquartered at the Manchester Grand Hyatt and Marriott Marquis San Diego Marina. You should schedule meetings accordingly to allow time to move between the two properties. A clear, well-signed walking route will highlight the shortest route between the hotels.
Where are the designated media areas?
There are two designated media areas. All media attendees and those being interviewed should read the media guidelines prior to arriving in San Diego.
- Promenade Foyer - Hyatt, 3rd Floor
- Pacific Ballroom 23 - Marriott, Ground Floor
Are there sponsorships available?
- There are no sponsorship or room delivery opportunities associated with WSIA's Annual Marketplace.
- Firms with registered attendees may also reserve a table in The Club for $2,850 each. Club tables are reserved for a firm's exclusive use and your firm's logo will be highlighted on the table and chairs.
- Firms may provide logo giveaways in The Club or in private meeting rooms.
- No exhibit hall is planned for this meeting.
What is the recommended attire?
Recommended dress for all WSIA Annual Marketplace events is business casual.
Additional questions?
Sleeping Rooms & Suites – [email protected]
Private Meeting Rooms and Receptions – [email protected]
General Registration Questions – [email protected]
Guest Registration Questions – [email protected]
The Club - [email protected]
Media Inquiries – [email protected]
Membership Inquiries - [email protected]